You can shop 24 hours a day on our online system! Customer Service is available for phone orders toll free at (858) 564-8880 from 9AM to 8PM Pacific Time, Monday through Friday. If you wish to pick your order up directly at our San Diego location, simply mention this to the customer service representative. Please note that our pick-up location is not a retail store and all orders must be placed in advance. Local pickup orders do not incur shipping charges. All orders must be received by 2PM Monday through Saturday for next day pickup. Orders received by the cut-off time will be ready after 12PM the following business day. Feel free to call us to confirm that your order is ready: (858) 564-8880. We look forward to meeting you!
Clinic hours are: Monday thru Sunday 9 am to 7 pm
Q: What is a Certified Herbalist?
A Certified Herbalist is someone who was educated in an approved institution and completed a certain number of hours required for certification by the state's board of education and the American Herbalists Guild and has completed hours in a clinical setting. A Certified Herbalist's education may also include apprenticeships, attending conferences, workshops and experiential learning on the subject.
Herb related questions
Q: Are your herbs organic?
A: Most of our herbs are certified organic, otherwise our herbs are wildcrafted or cultivated without chemicals. You can see the growing status of each herb on our website under the Bulk Herbs section.
Q: What does wildcrafted mean?
A: Every herbalist/company describes wild-crafting differently. Here we Wild-crafted and/or organic signify that the herb was collected or grown with conscious awareness of the plants life cycle. It was picked according to the seasons, at the right time of day and dried in the best drying conditions. It implies a certain conscious responsibility to the environment and the non use of chemical fertilizers or sprays. Basically anything that is harvested that is not cultivated. Moongazing is committed to supporting ethical wild-crafting methods.
Q: What is the best way to store my herbs?
A: We recommend air tight glass jars and storing them out of light and heat (i.e.: your pantry). The second best option for storage would be a paper bag.
Q: Are any of the herbs that you sell endangered or threatened?
A: Yes, Osha Root, Goldenseal, American Ginseng and False Unicorn Root, although we minimize the use of these herbs in our products, when we do use them, ours are organic or ethically wild-crafted. We encourage you as consumers to use these herbs with great care and moderation and find suitable alternatives whenever appropriate.
Moongazing Herbal Apothecary ~ San Diego, California ~ 858.564.8880 American Herbalist Guild Professional Member
*The statements on this website have not been evaluated by the Food and Drug Administration. The products on this website are not intended to diagnose, treat, cure or prevent any disease. Advice on treatment or care of an individual patient should be obtained through consultation with a trained health care practitioner.